Looking back at HR Technology in the year that was 2021

YEAR IN REVIEW: One of the positive impacts brought about by the pandemic has been that it has honed HR professionals’ ability to adapt to constant change and to be more amenable to technological tools.

This receptiveness to HR technology became more apparent as the year progressed, with startups and established service providers fine-tuning proposals that aim to enrich employee experience and engagement, track live analytics-based business decisions, and support integration across platforms.


As YASH Technologies assistant general manager Shilpi Gupta describes it, “HR technology is no longer a ‘good to have’ but has transformed into a ‘must have’ that can drive impeccable outcomes for the organisation.”


Chief of Staff Asia collated some HR tech tools and services that saw recent trends in Southeast Asia.


Breaking barriers

The pandemic broke many traditional talent recruitment barriers. Online job ads and virtual interviews have become the new norm. Apps like Snatchjobs and ShowMeBug enabled job seekers and employers to have direct connections, allowing for a more efficient job matching process.


The growing demand for remote work also broke the traditional recruitment mindset of sourcing local, with new collaborative services now offering simpler ways to hire foreign talents globally.


Even pre-sourcing graduating Generation Z students about to enter the labour force were given more attention with apps like Sociov.


The year also saw more organisations accelerate outsourcing HR functions like processing payroll and platforms like Greytip proved efficiency can still be achieved at less time and cost.


The recent years saw existing technologies forced to up their game by introducing new features that can accommodate the needs of hybrid work. Video conferencing app Webex for example, has expanded its capacity to enable organisations to hold hybrid events of up to 100,000 in webcast mode.


With monitoring employee wellbeing still top of mind among HR professionals, apps like e-Dabu that can ease tracking health records proved useful, particularly when features were updated to include monitoring employees who contracted Covid as part of a corporate effort to mitigate virus spread.


To address mental health issues which became the prime challenge of the year as quarantine periods became stretched, HR units were prompting employees to use mobile applications such as ThougtFullChat that can help users connect with healthcare professionals who can provide them with personalised solutions.


Some tech startups chose to address the financial struggles of workers who live from paycheck to paycheck, a situation that the pandemic had exacerbated. According to Wagely app founder Tobias Fischer, the issue was relevant because “this is the start of a vicious and costly debt cycle that has a long-lasting negative impact on individual financial well-being, which in turn impacts business with higher turnover, lower productivity, and more employee loans.”


This feature was extracted from Chief of Staff Asia's report on 2021 in Review: Talent back to the forefront. For further coverage, and access to the full report, please see any of the below links:


2021 in Review: Talent back to the forefront (full report) December 23, 2021

Talent returns to the forefront of HR agendas (news highlight) December 24, 2021

Labour shortages demand new retention strategies (feature) December 27, 2021

Workplace restrictions squeeze talent further (feature) December 28, 2021

Digital disruptions became the norm (feature) December 29, 2021

Looking back at HR Technology in 2021 (feature) December 30, 2021

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