HR Tech Update: Central Group deploys Workato's technology

HR TECHNOLOGY: Central Group, Thailand's premier retail, real estate, and hotel conglomerate, will be able to streamline and improve upon its current employee-centric procedures; thanks to Workato, the industry-leading Enterprise Automation platform.

They began the endeavor by reducing procedures and utilizing simple, mobile-friendly solutions to improve communication with their frontline employees.


Along with replacing old equipment, the company wants to use automation to get rid of manual and repetitive tasks. Central Group's recent adoption was a significant step toward becoming a Digi-Lifestyle Platform.


Connecting the 'Leave Bot' through the chat platform simplifies the leave request and approval procedure.


Health Bot, which allows employees to submit health declaration forms and receive updates on relevant Covid-19 events, is one of the mobile-friendly solutions. 'Chom Bot,' meanwhile, allows employees to express their appreciation for one another throughout the whole organization.


Now, workers will be able to quickly accomplish these transactional duties on their mobile devices with just a click. Following deployment, the wait time for leave approvals was cut by 94%, and the team was able to create and launch integrations in one week.


“The implementation of HR automations have significantly transformed our employees' experience. As we continue to scale our processes with Workato, we're excited to elevate our employees' experience, and become a leading enterprise in this digital era,” said Parichat Hananyant, Head of Digital HR at Central Group.


“As a leading retail and service developer in Asia, Central Group’s brand is synonymous with excellence and quality. We are excited to work with them on automating their business processes, and we look forward to paving the way for digital transformation throughout the organization,” said Allan Teng, Founder and Managing Director, Workato Asia Pacific and Japan.

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