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Four out of five firms want to digitalise HR processes

MALAYSIA: Four out of five firms in Malaysia want to digitalise their HR processes, particularly for employee benefits and payroll, according to a survey.

The report, 2022-2023 Outlook Hiring, Compensations & Benefits was based on data from hiring personnel from 458 companies in Malaysia.

About 41% of the companies said that they’re looking into digitalising employee benefits, while 36% are interested in looking into payroll. A third of the companies (33%) are looking to digitalise learning and development, 31% want to digitalise recruitment, and 27% want to digitalise employee engagement.

For those who have already digitised their processes, payroll has seen the most satisfaction, at 60%, followed by employee benefits at 48%.

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